Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has been shipped.
Shipping Rates & Delivery Estimates
We offer fast and reliable delivery across the UAE.
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Standard Delivery (UAE) | 3–6 business days | Free on orders over AED 150 |
| Standard Delivery (UAE) | 3–6 business days | AED 15 (orders under AED 150) |
| Express Delivery (Selected Cities) | 1–2 business days | AED 30 |
Note: Delivery times may vary depending on your location and product availability.
Cash on Delivery (COD)
We proudly offer Cash on Delivery across the UAE for your convenience. Please ensure you have the exact amount ready at the time of delivery.
Order Tracking
Once your order has been shipped, you will receive an email or SMS with your tracking number and a link to track your package.
Shipping Restrictions
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We currently ship only within the United Arab Emirates.
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Deliveries are not made on Fridays or public holidays.
Lost or Damaged Packages
Arabia Mall is not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact us immediately at arabiamalluae@gmail.com with your order number and photos of the item and packaging. We will work with the courier to resolve the issue.
Address Accuracy
Please make sure your shipping address and contact details are accurate at checkout. Arabia Mall will not be responsible for delayed or failed deliveries due to incorrect addresses.
